FREQUENTLY ASKED QUESTIONS

WHERE CAN I PARK?

  • Here is a link too all available parking in the area. http://www.birkenhead.net.nz/freeparking.html

  • On Hinemoa street there are timed parking, P60 and P120.

  • Rawene Road has P120 + paid parking.

  • Highbury Mall - Free parking

  • Many more parking spaces also available. Use the link below to check them all out,

    http://www.birkenhead.net.nz/freeparking.html

    HOW WILL I KNOW HOW MUCH MY APPOINTMENT WILL BE ?

  • Here at PINQUE we will happily work to make a plan to meet your beauty budget. This is why we will supply you with a PRE-QUOTE before every colour service. Our pricelist is also available online for your reference. Please note this online pricelist is a guide and all services are priced based on desired result, length/density of hair.

HOW DO I KNOW WHAT TO BOOK FOR?

  • We offer complimentary consultations! Don’t hesitate to reach out!

  • Booking notes are required for colour services - we will contact you if we need to adjust an online booking

    I CAN’T FIND ANY TIMES THAT SUIT ME ONLINE.. WHAT CAN I DO?

  • We run a cancelation list - Let us know what spot you’re hoping will come up and we will contact you if it does.

  • Not every appointment is displayed online. We might be able to help you if you call / email us

  • WHY IS THERE A DEPOSIT FOR ONLINE BOOKINGS?

  • We require a 25% deposit for all online bookings. This deposit is taken off your total bill at the end.

  • As we book out our time and cannot fill 3+ hour colour appointments with no notice, it allows us to cover some of the costs involved with “no shows”

  • At PINQUE we understand life gets in the way. You may have an unexpected event happen which makes you need to reschedule your appointment. We act under ‘good faith’. If you need to reschedule less than 24hrs please get in touch ASAP.

  • Cancelations less than 24hrs will not receive their Online Deposit back unless agreed otherwise with our team.